Refund policy

(DELTALUME – No Returns / No Refunds)

At DELTALUME, each product is carefully crafted and quality-checked before dispatch.
Due to the nature of our products and operations, we do not offer returns, exchanges, or refunds.

No Returns or Exchanges

• All sales are final.
• We do not accept returns or exchanges for any reason, including size issues, colour preferences, or change of mind.

No Refunds

• Once an order is placed and confirmed, it cannot be refunded.
• Refunds are not applicable for delivered products.

Damaged or Incorrect Product

In the rare event that you receive a damaged or incorrect item, please contact us within 48 hours of delivery with clear photos and an unboxing video.
After verification, we may offer a replacement at our discretion.
No refunds will be issued under any circumstances.

By placing an order on our website, you agree to this policy.